Hartley, T. W. (2006) Finding 1

To increase US public acceptance of water reuse, such as high awareness of treatment technology, trust in local government; and of the challenges and opportunities of water reuse in the US:

  • Manage diverse types of information in order to serve the interests of all stakeholders, and ensure equal access of information, in order to promote learning and communication, and to build mutual understanding among all stakeholders.
  • Nurture multiple motives for the public to engage, demonstrate genuine commitment to hear the public’s voice.
  • Promote communication and public dialog in multiple forms and venues in all stages of decision making.
  • Ensure decisions made are fair, sound, and reasonable.
  • Build and maintain trust among decision makers and the general public.

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